Refund policy

ALL SALES ARE FINAL
When making any purchases through our company, please note that all transactions are FINAL. This means if an item is labeled as a PREORDER or PREMADE in the description of that particular product, refunds and chargebacks will not be accepted because we have installed a TERMS AND CONDITIONS box that is listed before completing your purchase, saying that you accept the wait times and abide by our company's PREORDER fulfillment. Please ensure that you follow the size guides and measurements, as we are not responsible for the placement of orders due to incorrect size purchases. 
REFUNDS / EXCHANGES. 
All purchases cannot be refunded, and items will not be returned unless the item is shown to be defective or damaged within 1 week of the arrival of delivery. A 10 % RESTOCKING FEE AND $10 SHIPPING FEE IS CHARGED ON ALL RETURNS AND EXCHANGES. To contact us about refunds and item exchanges, please reach out to our email team at iloveadornus@gmail.com